My name is Marcin. I'm a product designer with over 20 years of experience focused on UX and UI design. I love to learn so I love UX. This is the area I can learn new things all the time. I have big experience in training too.
I've made my first website over 20 years ago. Since then I am learning all the time. I designed and developed over 500 sites for personals, companies and international corporations. I know and understand people as a pedagogist, scoutmaster, certified coach, trainer and certified UX designer now.
I have extensive experience in understanding people and their needs, as well as in designing and building websites and interfaces (over 500 made). I dealt with the front end and back end so I understand the production, developing process. I also built teams of specialists, I trained them and organized their work. I negotiated with clients too. I understand business processes.
What others consider a weakness I use as a competitive advantage. I am very detail oriented.
I feel UX.
Customer awareness is not always high. Sometimes he does not understand the possibilities and limitations of technology, nor he is completely sure of his needs. He knows he has to exist on the Internet, but he does not always know how and why. My role is to advise, inform, suggest and ... warn.
What goals does the client want to achieve? What for would he need a website and a mobile app? And, for example, what are his favorite colors. Who are his current clients? Does he offer his services to them or does he only want to acquire new ones? Whom generally is his offer for? Only for locals so what is the situation of mental health in his country and city? Who is using such help? So who will be the customers, and the users of the website and the mobile app? What is the saturation of the market with services compared to needs? Are B2C or B2B services planned?
Who are the users? What will the product be used for? What are users skills, experiences, limitations, needs, fears ...
Based on context analysis - bio, demography, needs, motivations/goals, frustrations, and limitations. Scenario construction.